HELP & FAQ
Frequently asked questions
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Account
Data Access
Campus License
General
Yes, private users can purchase a paid account to access premium features.
The validity of account subscriptions depends on the type of subscription purchased. Please check the subscription details for specific durations.
Your account may have expired or been deactivated. Please check your subscription status or contact support for assistance.
Your password should be strong and include a mix of letters, numbers, and special characters to ensure security.
You can deactivate your basic account through the account settings on the website or by contacting customer support.
FIRST STEPS
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